Refund Policy

We want you to be completely satisfied with your purchase from Blendwell. In the event you are not happy with your product, you may request a refund following the process below. All refund requests must be made within 10 days of purchase to be eligible for consideration.

Steps to Initiate a Refund:

Step 1: Initializations

To initiate the refund process, you will need to provide the following:

  1. 1. Unboxing Video: A clear video of the unboxing process, showing the condition of the product at the time of receipt and any visible damage.
  2. 2. Current Condition Photos: High-quality images from various angles showing any defects, damages, or discrepancies in the product.
  3. 3. Purchase Details: Proof of purchase (e.g., sales receipt, invoice, or order confirmation) to verify the transaction.
  4. 4. Billing Information: Ensure that your billing details match the original purchase information to expedite the process.
  5. 5. Original Packaging Photos: Where possible, include photos of the original packaging, and use the original packaging when returning the product to protect it from further damage.
  6. 6. Accessories and Components: Ensure all original accessories, manuals, and components that came with the product are included in the return package.

Step 2: Validation of Step 1

Our team will review the information and materials you have provided, including the unboxing video, current condition photos, and purchase documentation. This step is crucial to ensure the reported issues are legitimate and to determine the appropriate resolution, such as a replacement or refund.

Step 3: Returning the Product

Once approved, you will receive a return shipping label with instructions on how and where to send the product. All items must be securely packaged and returned to our designated facility. Please do not return the product without prior approval from Blendwell, as unauthorized returns will not be processed.

Step 4: Product Inspection

Upon receiving the product, our inspection team will conduct a comprehensive evaluation of the item. We will compare the product’s condition with the unboxing video and photos you provided to confirm the reported issues. This step ensures a fair assessment of any defects, damages, or discrepancies.

Step 5: Refund Process

Once your return is validated and approved, a refund will be processed to your original payment method. The refund may take 1 to 4 weeks to appear, depending on your bank or payment provider.

Important Notes:

  • • If any discrepancies are found during the verification process, or if any steps are incomplete, the refund request may be cancelled at that point.
  • • Refunds will only be processed if all accessories, components, and original packaging are returned in good condition.
  • • For any questions or assistance, feel free to reach out to our customer service team.

Return Policy

At Blendwell, we’re committed to your satisfaction. If you’re not fully satisfied with your purchase, you may initiate a return within 10 days of receiving your product. To qualify for a return, please ensure:

  1. 1. Unboxing Video: Provide a video showing the product’s initial condition upon unboxing.
  2. 2. Current Condition Photos: Clear photos of any defects or damages from multiple angles.
  3. 3. Original Packaging: Return the product in its original packaging with all accessories, manuals, and components included.
  4. 4. Proof of Purchase: Submit a receipt, invoice, or order confirmation.

Once we verify and approve your return request, we’ll provide instructions for sending the product back. Return shipping costs and responsibilities vary based on the reason for return. Returns that meet all criteria will be processed promptly for a refund or exchange, subject to inspection and our discretion.


Commitment to Excellence

At Blendwell, we pride ourselves on delivering quality products and a seamless customer experience. If you encounter any issues, we are here to help. Our team is dedicated to addressing your concerns quickly and efficiently. We appreciate your trust in us and aim to provide the best possible resolution for every situation.

Thank you for choosing Blendwell!